Privacy policy

Pure Ice sp. z o.o., with its registered office at Moszna Parcela 29, Hala C4A, 05-840 Brwinów, Poland, registered in the National Court Register kept by the District Court for the Capital City of Warsaw, 13th Commercial Division of the National Court Register under KRS No. 0000460280, REGON (National Official Business Register) No. 146655127, NIP (Tax ID) 5223005758, attaches particular importance to the right to privacy of everyone visiting our website www.iceisfood.pl.

I. Definitions

Personal data means information relating to an identified or identifiable natural person (a "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person (Article 4(1) GDPR).

Processing means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction (Article 4(2) GDPR).

GDPR — Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

II. About this privacy policy

This privacy policy has been created to explain, in a clear and transparent way, what personal data we collect, how we process it, for what purpose, who is the data controller, and to whom we may transfer it. Personal data refers to any information that can tell us something about you or that we can link to you — in particular your name, e-mail address and device IP address.

We understand processing as anything we may do with such data, e.g. collecting, recording, storing, altering, organising, using, disclosing, transferring or deleting it.

Visiting our website involves sending requests to the server on which the site is stored. Such requests are recorded in server logs (including, among other things, the user's IP address, date and time). This data is not associated with specific individuals using the site and is not used by the controller to identify a user. You also share your personal information with us when you contact us through one of our communication channels, including the contact form.

III. Who is the controller of your personal data

The controller of your personal data is Pure Ice sp. z o.o., with its registered office at Moszna Parcela 29, Hala C4A, 05-840 Brwinów, Poland.

IV. What personal data we collect

The personal data we collect includes:

Data submitted through the contact form (name, e-mail address, message content) is sent to a Google Sheets spreadsheet via the Google Apps Script service, operated by Google Ireland Limited, solely to handle your enquiry.

V. Purposes and legal basis for processing your personal data

Your personal data is processed for the following purposes:

  1. enabling the use of the website (legal basis: Article 6(1)(b) GDPR);
  2. direct marketing of our own products and services (legal basis: Article 6(1)(f) GDPR);
  3. archival (evidential) purposes, in pursuit of our legitimate interest in retaining information in case we need to demonstrate facts (legal basis: Article 6(1)(f) GDPR);
  4. establishing, pursuing or defending against potential claims, in pursuit of our legitimate interest (legal basis: Article 6(1)(f) GDPR);
  5. handling complaints about how the website operates, should any be submitted (legal basis: Article 6(1)(b) GDPR);
  6. compiling visit statistics for the website, only with your consent (legal basis: Article 6(1)(a) GDPR).

VI. Do we share your personal data

Recipients of your personal data may include the controller's employees (to the extent necessary for them to perform their duties) the provider of the contact-form service (Google Ireland Limited, as described in Section IV) and, if you consent to analytics, the provider of analytics tools (Google Ireland Limited).

Your personal data may also be disclosed to:

  1. third parties to whom the controller assigns its rights or obligations under a relevant agreement;
  2. national or international supervisory, enforcement or exchange authorities and courts, where the controller is required to do so under generally applicable law; and
  3. government or local-government administration bodies or other public authorities.

VII. How long we keep your personal data

Your personal data will be kept for the following periods:

  1. data related to enabling use of the website — for as long as necessary for that purpose;
  2. data related to marketing activities — until you object;
  3. archival data — for as long as necessary for that purpose;
  4. data related to establishing, pursuing or defending against claims — for as long as necessary for that purpose.

VIII. How we protect your personal data

To protect your data, we apply internal policies and standards throughout our organisation.

In particular, and in line with legal requirements, we apply appropriate technical and organisational measures (policies and procedures, IT security measures, etc.) to guarantee the confidentiality and integrity of your personal data and the security of its processing. In addition, the controller's employees are bound by confidentiality obligations and may not unlawfully or unnecessarily disclose your personal data.

IX. Your rights and how we respect them

We respect your rights as a user of our website to determine how your personal data is used. These rights include:

  1. Right of access — you may ask us for a summary of the personal data we process about you.
  2. Right to rectification — if your personal data is incorrect, you may ask us to correct it.
  3. Right to object to processing — you may object to our use of your personal data, including receiving marketing messages from us.
  4. Right to restriction of processing — you may ask us to restrict the use of your personal data if you believe the information is incorrect or that we are processing it unlawfully.
  5. Right to erasure — you may ask us to delete your personal data if it is no longer needed for the purposes it was collected for, you withdraw your consent, you object to the processing, or the law requires us to do so.
  6. Right to lodge a complaint — you have the right to lodge a complaint with the supervisory authority — the President of the Personal Data Protection Office (UODO).

X. Cookies

"Cookies" are pieces of data stored on users' end devices, intended for use with websites. In particular, these are text files containing the name of the website they come from, how long they are stored on the end device, and a unique number.

Our website does not set its own cookies. We store in your browser (localStorage, key pi_cookie_consent) only your consent choice, so that the banner does not appear on every visit.

If you consent to analytics, we load Google Tag Manager (Google Ireland Limited), which runs visit-statistics tools. They may store cookies in your browser (e.g. _ga) and send data about your use of the site to Google (including IP address, browser information and the pages visited), also outside the European Economic Area. Without your consent, Google Tag Manager is not loaded. Withdrawing consent removes the analytics cookies and switches the tool off. The website does not use marketing or advertising cookies.

You can change your choice at any time by clicking “Cookie settings” in the site footer.

By default, web browsers allow cookies to be placed on a user's end device. These settings can be changed to block the automatic handling of cookies in your browser's settings. Changing these settings may prevent some features of the website from working correctly.

XI. Embedded content from other websites

Content presented on this site may include embedded content (e.g. maps, articles). Embedded content from other websites behaves in the same way as if you had visited that website directly. We are not responsible for the privacy practices presented on those websites. Please review the privacy policy of any other website you visit.

XII. Security of user personal data

The controller declares that your personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, and in particular declares that it has implemented all necessary technical and organisational measures to properly secure users' personal data.

XIII. Contact

To contact us regarding this privacy policy, please send an e-mail to: biuro@pure-ice.pl.